Unity-Mobile

Features Unity-Mobile

Unity Mobile extends the call control, visual voicemail, service configuration, Busy Lamp Field, directory integration and IM&P capabilities of Unity Client to the mobile phone, allowing you to take your business identity with you.The underlying cellular number is completely masked when both making and receiving calls, providing a total “one number” solution.Unity leverages BroadWorks Anywhere functionality with the native dialler on the mobile device, greatly enhancing reliability and simplifying support for service providers.Supported Features:• Call Control: Hold, transfer, conference, call recording.
Both for inbound and outbound calls• Visual Voicemail: Download, play, delete and view all voicemails• Contacts: Lookup group/enterprise and personal contacts from BroadWorks, as well as contacts stored on the mobile device.• Busy Lamp Field: See the phone status of any user in your group or enterprise• Send SMS and Emails: Use the native apps to send SMS messages and Emails to contacts with a mobile number or email address in their profile.• Instant Messaging: IM any other Unity user in the group or enterprise, or set your presence status for others to see.• Service Configuration: Control your VoIP environment directly from Unity Mobile.
From activating Do Not Disturb to managing your call center availability and visual voicemail to creating conference calls.• Dark mode